Service Notices: (Past Notices)

09/06 - Something changed with puTTY that is generating a lot of problems for people, it keeps trying to log in as the machine name and not the username for some. We don't know why or what changed (if puTTY developers did this it's a horrible feature!). If puTTY keeps trying to log on as your computer name and not your account name, try putting your username in Connection -> Data -> Auto-login name. If any puTTY developers are reading this, this "take the machine name and use that as the account name" is a very bad feature addition and it should be removed, it does nothing but confuse people. You have single handedly tripled our helpdesk traffic. 09/03 - We've received a number of e-mails asking about e-gold acceptance now that it looks like they may have settled their court issues. The problem is that they have announced they will not begin exchanges again until they are licensed in all 50 states. This is a big hurdle and means that there is no guarantee it will all work out. As a result, we could easily be left holding a bunch of worthless currency, because of this we're not yet going to accept e-gold at face value. However we will do a little speculating, if you must pay by e-gold right now we will accept it at 50% value. If interested contact helpdesk for details. 07/24 - By popular request we added a "last logged in from" to the webmail so you can tell if anyone else logged into your webmail account. Please note that it retains this login information for a maximum of five days. This means that if you, or anyone else, doesn't log in for five days, the last login information is reset and will only show your current ip. Yahoo Fetching - Yahoo is changing things in a manner that is breaking our fetch. If you have a paid yahoo account you can still fetch from it, this only affects the free Yahoo accounts. Fetching from free Yahoo accounts may or may not work for you, depending upon if your account is one that Yahoo has upgraded. We are working on a fix, but do not expect to have one soon. Custom domain - Please be aware that if you have your own domain you can use it with us and get unlimited aliases @yourdomain.com as well as use all of cotse features with your own domain name. If you wish to do this please contact helpdesk with your account name and the domain name so we can set it up. It doesn't matter if we host your web site or it is hosted somewhere else, we can host both web and e-mail or just the e-mail, your choice. All of our e-mail features will work with both our domains and your own domain after doing so, including unlimited aliases in the form of anything@yourdomain.com. We can even point specific aliases at specific accounts if you and your family, friends, or business users also have accounts with us. This service is free with your paid account. E-Gold - Due to the recent troubles at E-Gold (see: here), we have stopped accepting E-Gold payments. We do not want to risk being stuck in a position where we may never be able to access those funds. As it is, our normal exchange service is down and we are currently unable to find a working out-exchange service that we trust. This leaves us unable to cash out our current E-Gold even though our account has not been frozen.

Questions, comments, problems, mail to helpdesk@cotse.net